Statement of the Problem
Many businesses have lost customers due to the impatient nature of the human being. People usually do not like to wait in a line; instead, they usually go on to the next available venue. Upon consulting with few of these businesses as well as few of the disgruntled users, team Gong discovered the importance of the Patron Queuing System. In order to meet the customers’ demands, our client has requested us to create a system where users can access real-time information on the number of customers in queue as well as the approximate wait time.
A web-based queuing system will provide real-time information to
the users hence smart customers would be spending less time in a line,
providing the customers a greater level of satisfaction. This in-turn
would help business provide better service and retain the patriotism
of its customers.
The Patron Queuing System would contain three main components:
The Web Site will be user friendly providing live updates on the restaurants queue. The approximate time provided will be based on previously collected data in order to best estimate the number of incoming customers.
|Statement of the Problem|
|System Block Diagram|
|Draft System Specification|
|Preliminary Design Review (PDR) Presentation Slides|
|Mid-course Design Review (MDR) Specification|
|MDR Presentation Slides|
|College of Engineering|
|Department of Electrical and Computer Engineering|
|SDP07 Course Home|